Your in-house HR team - Outsourced

Bespoke Services is a Canberra based Human Resources and Project Management company. We scale our services to support your business needs, regardless of size. Our aim is to deliver tailored HR and Project Management solutions that allow you achieve your business objectives.

What is Bespoke?

Your in-house HR, team - Outsourced

Bespoke Services is a Canberra based Human Resources and Project Management company. We scale our services to support your business needs, regardless of size. Our aim is to deliver tailored HR and Project Management solutions that allow you to achieve your objectives.

Human Resource Solutions

Bespoke is your in-house HR team, Outsourced. With our tailored HR and PM solutions we support businesses of all sizes and stages. Whether you are a start-up through to multi-national corporation, we will partner with you to ensure you are established and can operate effectively and compliantly within your jurisdiction.

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Project Management

Bespoke's project management has also been on a broad scale. We have helped with business transformation in Australia and most notably, have been invovled in some of the most difficult and complex environments. We have been involved with the tender response, contract negotiation and project delivery.

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Human Resources

Bespoke Services is not just traditional HR services. We have supported our clients with a range of strategic HR projects including but not limited to

  • Negotiating and implementing Enterprise Bargaining Agreements
  • Organisational mergers and complex change programs
  • Organisational restructures and redesign
  • Workforce planning
  • Board and Executive recruitment
  • Managing end to end recruitment programs and processes
  • Developing and implementing the HR framework for organisations new to Australia, starting-up or expanding
  • Organising corporate events
  • Staff relocations nationally and internationally
  • Deployment of teams to all environments including those that are complex and austere
  • Sourcing and managing office fit-outs and moves through to end of lease activity
Modern Office

Human Resources Case Studies

Small Business

  • General HR and employment advice
  • Award interpretation
  • Understanding and applying changes in employment legislation
  • Drafting policies and procedures aligned with the business
  • Implementing onboarding programs
  • Guidance and advice for performance and employment related matters

Medium Business

  • Strategic HR support
  • Organisational design and restructure
  • Workforce planning
  • Implementing processes to support business growth
  • Strategic advice to board and executive
  • Remuneration reviews and advice

Large Business

  • Strategic HR aligning with global Headquarters
  • Strategic advice to board and executive
  • Establishing the global enterprises in Australia from a People perspective
  • Organisation mergers / acquisitions
  • Organisation redesign and restructures (for growth and consolidation)
  • Enterprise Bargaining negotitions
  • Job design and evaluation
  • Large recruitment programs (varying levels and complexity)

Project Management Case Studies

West Africa

The Ebola crisis (2013 – 2015) was unprecedented in its scope and lethality. Aspen Medical was contracted by the Australian and UK governments to support...

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Iraq

The World Health Organisations and UNFPA contracted Aspen Medical to run combined trauma and maternal hospitals on the civilian evacuation routes from Mosul during the conflict in 2017 /2018...

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The Team

Angela Cusack

Principal - Human Resources

Leo Cusack

Principal - Project Management

Andrew Lowe AM DSM

Senior Consultant

Janet Kininmonth

Senior Recruitment Consultant

Liz Da Deppo

Executive Officer

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    West Africa

    The Ebola crisis (2013 – 2015) was unprecedented in its scope and lethality. Aspen Medical was contracted by the Australian and UK governments to support the global effort in Sierra Leone by providing full logistics and facility management as well as recruiting and training expatriate clinical teams. Aspen was also contracted by PAE to support the effort in Liberia. Approximately 200 expatriate workers were deployed for the 13-month project. The complexity of the project saw it awarded the Gold Medal for Project Management by the International Project Management Association in Warsaw, Poland, in 2016. Bespoke Services was responsible for the project management.

    Iraq

    The World Health Organisations and UNFPA contracted Aspen Medical to run combined trauma and maternal hospitals on the civilian evacuation routes from Mosul during the conflict in 2017 /2018. The trauma cases that were treated and high-level threat meant that this was a particularly complex project response. Three hospitals were established around Mosul with short term responses provided to Al Qaim and the earthquake response to assist the civil community on the Iraq / Iran border in November 2017. In all 48,000 patients were treated. Bespoke Services again provided the project management. Bespoke also led the accreditation for Emergency Management Team accreditation for Aspen Medical. The first commercial organisation in the world to achieve this.

    Angela Cusack

    Angela is an experienced Human Resource and business professional with extensive knowledge of HR best practice and strategies to attract and retain personnel. For the past 25 years Angela has been supporting Boards, Executives and management teams to achieve organisational objectives through an engaged and motivated workforce. She is passionate about delivering innovative people initiatives and ensuring organisations are compliant and adhere to relevant employment legislation. For the past 6 years Angela has been the Director and Principal of Bespoke Services. A Canberra based HR consultancy firm providing HR expertise and advice to local, national and international clients across a broad spectrum of industry sectors, including, but not limited to, defence industry, financial services, health, higher education, hospitality, consultancies and small to medium enterprises.

    She has extensive experience in managing organisational restructures, redesign and change management programs. Coupled with Angela’s HR expertise she is commercially focused and understands the challenges and complexities of running a business. She is well versed in financial management and the importance of pursuing and achieving business outcomes that are commercially viable.

    Angela is an energetic leader who is able to achieve operational and strategic outcomes to achieve business success. She has a proven record in the development and implementation of human resource strategies and initiatives that optimise productivity.

    She is a Graduate of the Australian Institute of Company Directors, holds an Executive MBA from the Australian Graduate School of Management, UNSW, a Bachelor of Commerce from James Cook University and is a member of the Australian Human Resources Institute.

    Leo Cusack

    Leo is an accomplished professional, experienced in the delivery of outcomes through program preparation and delivery in highly complex environments. Twenty five years of challenging leadership positions has been ideal preparation for developing a unique approach to generating results.

    Andrew Lowe

    Senior leader effectively managing a complex portfolio, with the ability to inspire and lead teams to consistently meet demanding expectations. Recognised ability to engage constructively with the local community, to operate in partnership with a broad spectrum of stakeholders and to clearly interpret strategic priorities.

    Janet Kininmonth

    Janet has an extensive HR background in client relationship management and service delivery, providing recruitment, career coaching and administration support to Bespoke Services.

    During 21 years in the banking industry, she held a range of key senior management and leadership roles in Retail Banking and Human Resources. Janet has also worked with multi national companies where she specialised in Finance Executive Recruitment for public, private and not-for-profit clients. Janet has also worked in boutique consultancies providing a full range of recruitment services. Whilst working here, Janet was able to expand on her skills and broaden her role to be creative, enterprising and independent. Janet became known for her excellence in client service delivery and she was also able to develop effective one-on-one coaching sessions to assist individuals' career development.

    Janet maintains a diverse business portfolio including recruitment administration and career coaching with Bespoke Services.

    Liz Da Deppo

    Liz Da Deppo provides professional support to clients in the areas of Executive Support, Recruitment, Talent Sourcing and HR Advisory services. With more than 9 years’ experience in HR Support, Liz has developed a key understanding of HR practices having worked on in-house recruitment, boutique agency and most recently supporting clients in a broad range of HR projects on a consulting basis. Completed projects include executive search campaigns, development of companywide policies and procedures, training needs analysis, Management 360 surveys, organisational pulse surveys and everyday HR practices.

    With a strong background in communications and marketing Liz has developed and implemented communication and marketing strategy, including corporate reputation, branding and sponsorship elements. Liz has also developed internal culture programs and client service frameworks ensuring continuous improvement is maintained.

    Liz holds a Degree in Business with majors in Marketing and Japanese from the University of Newcastle. Liz has extensive expertise in the recruitment industry with particular experience in job analysis and assessment.